Privacy Policy

11/02/2025

1. Introduction

Kaden MSP ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our managed IT services. By accessing our website or engaging with our services, you consent to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and job title when you contact us or request our services.
  • Technical Information: IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.
  • Service-Related Information: Data related to managed IT services, Microsoft 365 solutions, cloud services, and cybersecurity requirements.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and manage our Microsoft Managed Services.
  • To respond to inquiries and provide customer support.
  • To improve website functionality and user experience.
  • To send relevant communications, updates, and service announcements.
  • To comply with legal and regulatory requirements.

4. Data Sharing and Third-Party Services

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors assisting with IT support, cloud services, cybersecurity, and email communications.
  • Regulatory Authorities: When required by law or in response to legal proceedings.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures, including:

  • Multi-Factor Authentication (MFA) for user protection.
  • Encryption and secure data storage practices.
  • Regular system monitoring and cybersecurity audits.
  • Compliance with data protection regulations (HIPAA, PIPEDA, GDPR, SOC 2).

6. Cookies and Tracking Technologies

We use cookies and tracking tools to enhance website performance. By continuing to use our site, you agree to our cookie usage. You can manage cookie preferences through your browser settings.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Opt out of marketing communications.
  • Restrict data processing or request data portability.
  • File a complaint with a data protection authority.

To exercise these rights, contact us at [Your Contact Email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage users to review the privacy policies of any external sites they visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us by clicking the button below:

Contact Us

Thank you for trusting us with your data and IT management needs.